Managed IT · Operate

Co-Managed IT

Your internal IT team keeps control. We add the tools, coverage, and specialist depth they do not have on their own. Co-Managed IT extends your team's reach without the cost and turnover of hiring for every skill.

The Challenge

A capable IT team can still be stretched too thin

Your internal team knows your business better than anyone. What they lack is not talent, it is coverage, depth in every discipline, and the enterprise tooling that is hard to justify for one team. Co-Managed IT fills those gaps without replacing anyone.

No coverage after hours

A small team cannot watch the environment nights, weekends, and holidays, exactly when many incidents happen.

Stuck in the day-to-day

Constant tickets and firefighting leave no room for the strategic projects that actually move the business forward.

Gaps in specialized skills

No single team can be expert in security, cloud, networking, and compliance all at once, and hiring for each is expensive.

6,760
hours a year a single IT hire cannot cover (nights, weekends, PTO)
Coverage math
87%
of organizations report IT skill gaps
McKinsey
94%
of SMBs now work with a managed services partner
ConnectWise, 2024
80%
of outages can be prevented with proactive monitoring
Industry benchmark
What's Included

Your team, with a bigger bench

We plug into how your team already works, sharing tools and tickets, taking escalations, and covering the hours and specialties you cannot staff alone.

Shared tools and monitoring

Your team gets access to our enterprise RMM, monitoring, and documentation platforms, with role-based access so everyone works from the same picture.

Escalation and specialist depth

When something exceeds your team's time or expertise, our engineers step in, from security and cloud to networking and identity, then hand it back documented.

After-hours and overflow coverage

We cover the nights, weekends, and busy stretches your team cannot, so the environment is watched and supported around the clock.

Strategy and vendor support

Quarterly planning, security recommendations, and vendor coordination that give your IT leaders time back for the work that matters most.

You keep ownership of your environment. We provide the tools, coverage, and expertise that make your team bigger than its headcount.

The Outcome

An internal team that operates like a larger one

Around-the-clock coverage

No more gaps at night, on weekends, or during busy seasons.

Time for strategic work

Your team gets out of firefighting and onto projects that grow the business.

Expertise on demand

The right specialist for every problem, without hiring for each one.

No turnover risk

Coverage that holds steady even when a key team member is out or moves on.

How We Deliver It

Integrated, supported, and managed together

Co-Managed IT follows the same disciplined model as every Katalyst engagement. We assess how your team works and where the gaps are, integrate our tools and processes, and manage the shared environment continuously alongside you.

Assess
Team & Gap Review
Transform
Tools & Integration
Manage
Shared Operations
See How We Engage

Extend your team without expanding headcount

Start with a conversation. We will look at where your team is stretched and show you exactly where Co-Managed IT adds the most value.