Managed IT plans that grow with you
From securing the Microsoft 365 you already own to a fully watched security stack, our managed services build on each other. Start where you are, step up as you grow, and add specialized coverage when you need it.
Schedule a CallThree tiers, each building on the one below
Every tier includes everything in the tier beneath it, plus more of the stack. Use the toggle to see exactly what each step adds.
CloudStart
Turn on the Microsoft 365 security you already pay for. We harden your tenant, watch identities, and keep endpoints patched and visible, without taking over day-to-day support.
Safe Start
The predictable, proactive, fully managed foundation for a business that is done firefighting its IT.
Protect Pro
For regulated or security-conscious organizations that need the full security stack watched around the clock, not just installed.
| Capability | CloudStart | Safe StartMost chosen | Protect Pro |
|---|---|---|---|
| Connect | |||
| Firewall & VPN | |||
| Switching & VLANs | |||
| Wireless networks | |||
| Protect | |||
| Identity & access | |||
| Security baselines & hardening | |||
| Endpoint detection & response (EDR) | |||
| Identity threat detection (ITDR) | |||
| Zero-trust application control | |||
| Email & collaboration security | |||
| Security awareness training | |||
| 24/7 SOC oversight | |||
| Data protection & encryption | |||
| Compliance & audit evidence | |||
| SIEM & log management | |||
| Detection engineering | |||
| Mobile device management | |||
| Operate | |||
| Microsoft 365 administration | |||
| Onboarding & offboarding | |||
| Help desk | |||
| Endpoint management | |||
| Patching & updates | |||
| 24/7 monitoring & alerting | |||
| Reporting & dashboards | |||
| Backup & recovery | |||
| Governance & policy | |||
| Microsoft licensing | |||
| Business reviews & IT roadmap | |||
| Server & OS management |
What you get at each step
A closer look at each core tier, everything it includes, and the add-ons that pair with it.
CloudStart
CloudStart secures the Microsoft 365 you already pay for. We harden your tenant, enforce identity and access policy, watch for identity threats, and keep endpoints patched and visible, with monthly posture reports that prove it. It is the entry point to the ladder, without taking on day-to-day help desk.
Identity & access Conditional Access and identity policy enforced across all users. | Security baselines & hardening Tenant-wide security baselines deployed and maintained. |
Identity threat detection (ITDR) Account-takeover and identity attacks caught early. | Email & collaboration security Mail hygiene and Teams governance configured and enforced. |
Data protection & encryption DLP policies protecting email, SharePoint, and Teams. | Compliance & audit evidence Structured documentation and posture reports for audits. |
Patching & updates OS and third-party patching kept current across endpoints. | 24/7 monitoring & alerting Continuous, automated monitoring of your tenant and devices. |
Reporting & dashboards Live dashboards and monthly posture reports. | Governance & policy Consistent security policy applied across the tenant. |
Microsoft licensing License optimization guidance through our CSP relationship. | Business reviews & IT roadmap Quarterly configuration and posture reviews. |
Safe Start
Safe Start is the predictable, proactive, fully managed foundation for a business done firefighting its IT. It runs your Microsoft 365, endpoints, security, backup, and help desk as one monthly service, watched by a 24/7 SOC.
Help desk Responsive support for everyday IT issues. | Onboarding & offboarding New hires set up and departures closed out cleanly. |
Microsoft 365 administration Day-to-day management of your Microsoft 365 environment. | Endpoint management Devices enrolled, provisioned, and managed. |
Endpoint detection & response (EDR) Detection and response on every managed device. | Zero-trust application control Only approved applications are allowed to run. |
Security awareness training Ongoing training and phishing simulations for staff. | 24/7 SOC oversight A security operations center watching your environment. |
Backup & recovery Immutable, tested backup for Microsoft 365 and endpoints. |
Protect Pro
Protect Pro is for regulated or security-conscious organizations that need the full security stack watched around the clock, not just installed. It adds network, server, and advanced detection coverage on top of Safe Start.
Mobile device management iOS and Android devices secured and managed. | Firewall & VPN Network perimeter and remote access managed. |
Switching & VLANs Wired network segmentation and management. | Wireless networks Managed, secured Wi-Fi across your sites. |
SIEM & log management Unified log collection and correlation. | Detection engineering Custom detection rules tuned to your environment. |
Server & OS management Servers and operating systems managed and patched. |
Same core service, shaped to your situation
Some organizations enter from a different angle. These options attach alongside the ladder rather than replacing a tier.
Co-Managed Safe Start
Have an internal IT person or team? We work behind them: your people keep first-line support, and we own the stack and every escalation.
Infrastructure Pro
Running your own firewalls, switches, wireless, and servers on site? Infrastructure Pro covers the equipment, attaching alongside any tier, never instead of one.
Layer on deeper coverage
Add specialized detection, prevention, and cloud management to any plan, or lead with them when they are the right fit.
Managed SIEM
Unified log visibility and 24/7 alert triage, with detection rules tuned to your environment.
Security Pro
Managed SIEM plus zero-trust application control, bringing detection and prevention together in one engagement.
Managed Azure
Run your own Azure to a documented tier: monitoring, patching, backup, governance, and a security baseline, with clear responsibility boundaries.
Not sure which plan fits?
Tell us where your IT stands today and we will help you find the right starting point, and the right next step.
Schedule a Call