Privacy Policy

This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or purchase our products and/or services from https://www.katalystng.com/ (the “Website”).


Table of Contents

  1. PERSONAL INFORMATION WE COLLECT

  2. HOW WE USE YOUR PERSONAL INFORMATION

  3. SHARING YOUR PERSONAL INFORMATION

  4. BEHAVIORAL ADVERTISING

  5. DO NOT TRACK

  6. DATA RETENTION

  7. CHANGES

  8. CONTACT US

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Google Analytics

The controller has integrated the component Google Analytics (with an anonymization function) on this Website.

Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed, or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA.

Google Analytics uses cookies. The information generated by the cookie about your use of this Website is usually transmitted to a Google server in the USA and stored there. Google might transfer the Personal Information collected via this technical procedure to third parties.

As IP anonymization is activated on our Website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.

In addition, this Website uses the Analytics feature UserID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this Website to the fullest extent possible.

In addition, you may prevent the collection of the data generated by the cookie and related to your use of the Website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics.

In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Further information and Google‘s applicable privacy regulations can be found at https://policies.google.com/privacy/ and https://marketingplatform.google.com/about/. The following link provides a further explanation of Google Analytics https://marketingplatform.google.com/about/.

Our Website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https://www.google.com/ads/preferences.

Salesforce and Pardot

This Website uses Salesforce CRM and Pardot marketing automation tools. To learn more about how Salesforce manages your Personal Information, refer to their privacy policy here: https://www.pardot.com/company/legal/privacy-policy. Pardot only supports permission-based email marketing activities. The full policy can be found here: https://www.pardot.com/company/legal/permission-based-marketing-policy

Hotjar

Occasionally, the web service Hotjar by the company Hotjar Ltd, St. Julians, Malta is used on this Website. Hotjar captures information about the user's device, their IP address, geographic location, language settings, and user interactions such as mouse movements, clicks, and keyboard input. In addition, Hotjar uses cookies to recognize visitors. You can find Hotjar’s privacy statement by following this link: https://www.hotjar.com/privacy/. You can refuse the usage of Hotjar. Details can be found at https://www.hotjar.com/legal/compliance/opt-out/.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Product/Service/Order Information.

Additionally, when you complete a form or contact us through the Site, we collect certain information from you, including phone numbers; email addresses; mailing addresses; job titles; and other similar information.  We refer to this information as “Personal Information.”

HOW WE USE YOUR PERSONAL INFORMATION


We use the Personal Information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. Additionally, we use this Personal Information to:

  • Communicate with you;

  • Screen our database for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


DO NOT TRACK


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS


If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you submit a form through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION


When you submit a form or otherwise contact us through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

CHANGES


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@katalystng.com or by mail using the details provided below:

 

1515 Mockingbird Lane, Charlotte, NC, 28209, United States