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Managed IT Services Provider

Case Study:

Food Manufacturing

Food Manufacturer Improves Cybersecurity with Audit and Action Plan from Katalyst

    Case Snapshot

    • Client: North Carolina-based national food manufacturer (name withheld at client request)
    • Partnership since: Early 2022
    • Trigger: IT Director needed comprehensive cybersecurity audit after 3 years of self-managed security
    • Engagement type: Cybersecurity audit + Threat Analysis (Assess motion on Protect pillar)

    Key Outcomes

    A woman business leader looks thoughtfull out on a cityscape to illustrate cybersecurity risks facing Spartanburg businesses
    IN THEIR OWN WORDS

    Client Testimonial

    — IT Director, NC-based Food Manufacturer (name withheld)

    “We now have a plan and the right team to help us do it. Cybersecurity is a race, a marathon you have to keep running. Working with Katalyst is like having a team that’s going to help you win this marathon.

    About Our Client

    A North Carolina-based food manufacturer with a nationally recognized product line supplying distributors from small stores to major big box retailers. They have built a trusted consumer brand over many years and understand that any security incident could instantly undermine that trust — making cybersecurity a strategic business priority.

    Wide-angle view of central buildings in Raleigh, NC, to illustrate cybersecurity risks facing businesses there.

    Business Challenge

    The IT Director had spent approximately three years proactively managing security using a variety of cybersecurity tools and best practices. Wanting to identify any remaining blind spots, he spent nearly a year evaluating audit partners — none of whom presented plans comprehensive enough to give him confidence. He needed someone who could not just identify issues but interpret, prioritize, and provide a clear roadmap.

    Key challenges included:

    • Known blind spots remaining after 3 years of self-managed security improvements
    • Nearly a year evaluating audit partners — none were sufficiently comprehensive
    • No clear roadmap for prioritizing remaining security improvements
    • Email and web filtering features had never been enabled by the original hosting provider

    Katalyst's
    Solution

    Katalyst Security Consulting Engineer Uriah Berry conducted a phased, comprehensive cybersecurity audit — starting with lower-stakes systems and gradually expanding to more critical infrastructure over three months. Midway through, a critical email/web filtering blind spot was identified and immediately resolved. The engagement concluded with a 200+ page vulnerability report and an add-on Threat Analysis.

    CONNECT — INFRASTRUCTURE AND CONNECTIVITY

    • Network architecture review across all infrastructure layers
    • Remote access VPN and site-to-site VPN assessment
    • Switching and routing configuration review

    PROTECT — SECURITY AS AN OPERATING DISCIPLINE

    • Comprehensive security audit across 18 categories (150+ actionable findings)
    • Email security, endpoint security, and firewall assessment
    • Identity, MFA, and directory services review
    • Vulnerability assessment and patching analysis
    • Threat Analysis — one month of live data-driven security monitoring
    • Immediate remediation of critical email/web filtering blind spot

    OPERATE — ONGOING ACCOUNTABILITY FOR OUTCOMES

    • 200+ page structured vulnerability report with prioritized remediation roadmap
    • Phased engagement model — started with lower-risk systems, scaled to critical infrastructure
    • Ongoing roadmap relationship — additional projects planned
    Aerial photo of Charlotte, NC to illustrate cybersecurity solutions for Charlotte businesses

    SUPPORTS RECEIVED

    Business
    Results

    The food manufacturing company received over 150 actionable recommendations in a well-structured report, giving the IT Director a clear roadmap and a trusted partner to help execute security improvements over time.

    150+ actionable security recommendations with a clear prioritization roadmap

    Critical blind spots identified and resolved — email/web filtering immediately enabled

    200+ page structured report serving as an ongoing action checklist

    Threat Analysis added data-driven insights for ongoing security decision-making

    Ongoing relationship established — additional projects in roadmap

    Ready for a Technology Partner You Can Count On?

    Schedule an IT Strategy Call to discuss your current technology challenges and opportunities to improve security, reliability, and performance. Or take our Digital Backbone Assessment to uncover hidden vulnerabilities and digital blind spots across your organization.