Managed Services
It's less of what we do that makes us unique, but rather how we do it.
Gain Freedom to Focus on Your Business
Rest Easy: Katalyst Has You Covered
It’s less of what we do that makes us unique, but rather how we do it. Discover how you can go further, faster and safer with Katalyst’s Managed IT Services in Charlotte:
- Meraki Endpoint API monitoring and management
- SIEM with over 260+ Supported Frameworks
- Automated GRC & Risk Management
- Advanced Detection Response & Threat Hunting
- Vulnerability as a Service
- vCISO Service
- Private / Public Cloud Infrastructure
- Network Infrastructure & Mobility Services
- Backup and Business Continuity
- Complete helpdesk services
- SD-WAN and Circuit Management
- Voice and Collaboration Service
- Patch Management
On-Going Managed Services
These services are provided through a consistent partnership that allows us to keep your organization safe over the long term.
- Private/ Public Cloud Infrastructure
- Networking and Wireless
- Virualization
- Systems
Staffing a support engineer would be very expensive. By contracting with Katalyst Managed Services I am able to have that skill set available to me at a fraction of the cost of a full time employee. It’s all about relationship. The Katalyst team listens to what I need and are there to support me.
Director of IT, NC State Government
MB HAYNES and Katalyst: Empowering IT Service Delivery
Discover how MB HAYNES partnered with Katalyst to improve IT service management and upskill internal talent.
How We're Different
Guarantee
You will be 100% satisfied with our services. If not, we will either make it right, or refund you for the last 30 days of service. Whether approaching problems that need sound judgment, or navigating a hurdle that requires an understanding of the technology, you can turn to us for trusted guidance.
Frictionless
Compared to our competitors, our process is designed with your business in mind. From the initial discovery & inventory, to onboarding and go-live, the Katalyst team will get your business onboarded to the platform quickly. Of course this is all back by our first in market guarantee.
Holistic
We don’t just cover your infrastructure, but rather all the things that makes your business run. Underpinned by our modernized tech stack, Katalyst’s managed service allows you to focus on your business while we focus in your business.
Looking for additional support?
Here’s a quick look at the extensive list of services we provide to our clients:
ON-DEMAND SERVICES
- Risk Management
- Incident Response
- Security Awareness Training
- Network Segmentation Services
- Network Access Control
- Cloud Analysis & Roadmap
- Modern Workplace
- Identity & Privileged Access Management
- Vulnerability Assessments
- Security Analysis & Roadmap
- Collaboration
- Automation
- Well Architected Reviews
- Office 365/ Exchange Migrations
- Network Analysis & Roadmap
- SDWAN
- Enterprise Networking
- Mobility & Wireless Solutions
- Data Center Networking
- Cloud Migrations
- Data Protection & Disaster Recovery Solutions
ON-GOING SERVICES
- Managed Detection & Response
- Advisory Services
- Monitoring (SIEM) & Management of Security Infrastructure
- Private/Public Cloud Infrastructure
- Networking & Wireless
- Virtualization
- Public & Private Cloud Subscriptions
- Systems
- Modern Workplace Solutions
- Data Protection Services
Ready to work with a responsive and reliable provider?
Frequently Asked Questions
Building an internal IT team requires significant investment in salaries, benefits, training, and equipment for multiple specialists. Even with a full team, you’re still limited by their availability and expertise gaps. With Katalyst, you gain immediate access to seasoned specialists across cybersecurity, cloud infrastructure, networking, and more, plus 24/7 monitoring and support at a fraction of the cost. You get enterprise-level capabilities without the overhead, management complexity, or staffing challenges of maintaining an internal team.
We stand behind our work with a 100% satisfaction guarantee. If you’re not completely satisfied with our services, we’ll either make it right or refund you for the last 30 days of service. This first-in-market guarantee reflects our confidence in delivering exceptional results for your business.
Our clients typically see significant cost reductions through vendor consolidation, proactive maintenance that prevents costly downtime, and access to enterprise-level expertise at a fraction of the cost of building an internal team. One financial institution client reduced their IT expenses by 36% by consolidating multiple services into our single platform offering.
Absolutely. We take a vendor-agnostic approach and work seamlessly with your existing technology stack. Rather than forcing you to replace systems that work, we focus on optimizing and managing what you have while identifying strategic improvements. Our holistic approach covers all the things that make your business run, not just your infrastructure.
We provide responsive support with most issues acknowledged in under 15 minutes. Our 90% first response rate ensures your problems are addressed swiftly, and 82% of tickets are resolved within our Service Level Agreements. As one client shared, “It’s really easy to send them a message and get a response in less than 15 minutes, and they jump on it.”