About the Role
As our sights remain set on aggressive growth, we are looking for an experienced Account Manager with a proven track record of deepening and widening the portfolio of service offerings within established client accounts. You will also help new clients settle into a sweet spot of meaningful mutual benefit between their needs and our strengths, leading to success on both sides.
You will be supported by presales and inside sales teams so you can focus on what sets us apart: true Digital Operations Partnership strategy. We insist on humility, creativity, tenacity, and grit. If that sounds like you and you meet the qualifications below, Katalyst may be a great place for you to thrive.
Duties and Responsibilities
- Achieve and ultimately exceed sales and service objectives each quarter.
- Cultivate deep relationships with existing clients and new prospects, acting as their advocate in adding value to their organization.
- Collaborate across the organization to drive upsells in Katalyst's services, software, products, and programs.
- Work with Marketing on strategic demand generation campaigns to bring in new clients.
- Integrate AI-based tools into key sales motions to maximize outcomes.
- Maintain the highest levels of client satisfaction.
- Build proposals with accuracy and attention to detail.
- Deliver presentations on proposals while handling pricing negotiation and objections with ease.
- Grow through a professional roadmap of independent study, shadowing, and building proficiency in consultative technology sales.
- Perform other duties as assigned; responsibilities may change over time.
Qualifications
- Proven track record driving services sales through a consultative approach.
- Prior experience or strong understanding of the IT or management consulting industries.
- Strong business acumen and executive presence.
- Self-starter who adapts well to an agile environment.
- Ability to complete detailed tasks quickly under tight deadlines.
- Ability to maintain strict confidentiality given the sensitivity of information managed.
- A desire to bring order to chaos where priorities shift frequently.
- Salesforce / CRM experience a plus.
- Bachelor's degree preferred.
Benefits
- 401(k) matching
- Paid time off
- Dental insurance
- Health insurance
- Vision insurance
Katalyst is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, physical or mental disability, or age.
