
5 Big Reasons Orgs Choose Katalyst for Managed IT
For teams considering managed IT, see why Katalyst is the top choice to help you simplify tech and…
Katalyst
Picture this: it’s a regular Tuesday morning. Invoices are queued, support tickets are humming, and the dashboard looks normal—until it doesn’t. A few alerts turn into a flood. Files won’t open. A shared drive vanishes. The login that always works suddenly doesn’t. In minutes, your smooth day is a stalled convoy on the interstate.
Moments like these are when most organizations discover a hard truth: “we have backups” is not the same as “the business stays up.” Business continuity and disaster recovery (BCDR) isn’t a binder on a shelf or a checkbox in an audit. It’s the difference between telling customers “we’re operational” and sending apology emails.
Teams often race to the technical comfort zone: snapshots, copies, retention schedules. Those are essential, but they’re not the mission. The mission is uptime. When you view BCDR through that lens, the questions get sharper: Which applications keep the business moving? What’s the acceptable time window for them to be down? Who decides when “good enough” is good enough to go live again?
Organizations that do this well measure success with a watch, not a calendar.
Most companies have a plan for fire, flood, and facility loss. Fewer have planned for a person—an adversary with valid credentials, patience, and a to-do list—already inside the network. That shift changes everything. It changes how you protect your backups, how you validate a clean recovery point, and how you avoid reinfecting systems when you restore. It also changes who has to be in the room: not just IT, but legal, finance, compliance, communications, and an executive who can make tradeoffs in real time.
If your plan assumes buildings fail but not people, revisit your assumptions.
Let’s demystify a word that gets thrown around a lot: immutability. It simply means that once backup data is written, it can’t be changed or deleted for a set period. Why does that matter? Because attackers are pragmatic. They go after the recovery path first. If your backups are reachable with the same identities and networks your admins use every day, they’re not a safety net—they’re a single point of failure.
There are several ways to achieve immutability—platforms that make data immutable by default, storage-layer object locks, or cloud features that enforce write-once retention. The mechanism can vary. The property must not. Backups should survive no matter what.
And survivability alone isn’t enough. You also need separation: different identities, different control planes, and access paths that don’t collapse if a single account is compromised.
The most common pitfalls aren’t exotic. They’re everyday shortcuts that compound under pressure:
Checklist comfort. “We have immutability, encryption, and an air gap” can feel complete on paper. It isn’t complete until you have proved that a critical application can return to service quickly and cleanly.
Cloud assumptions. Many teams assume SaaS equals protected. Sometimes it does. Often it doesn’t. Ask your providers exactly what they back up, how often, how long they keep it, and how restores actually work.
Reinfection on restore. Pulling data back without integrity checks or malware scanning can reset your downtime clock to zero.
One-team ownership. If the first time legal hears about breach definitions is during an incident, you’ve already lost time you can’t buy back.
The financial impact is rarely a mystery inside the business. Ask the owner of your revenue-critical application what an hour of downtime costs and they’ll have a number. Multiply it by 12 or 24 and the risk becomes real. Then layer on notification and credit protection if sensitive data is exposed, and regulatory penalties where they apply. For public sector and healthcare, those secondary costs can dwarf the immediate revenue hit.
The fastest recoveries come from teams that have practiced the motions. Not a once-a-year demo, but a rhythm:
A quick monthly validation that a recent backup can be restored.
A quarterly tabletop that assumes breach and walks the first 24 hours with IT, legal, finance, communications, and an executive sponsor.
A twice-yearly exercise that brings a real application back and measures time to availability.
It doesn’t have to be cinematic. In fact, it’s better if it’s boring. Boring means repeatable. Repeatable means fast.
Start with outcomes, not tools.
Make backup data survivable. Enforce immutability and limit who and what can touch backups. Separate backup control from production identities.
Name names on one page. Who declares the incident, who makes legal and public decisions, who owns the first 24 hours. One page everyone can find beats a 40-page document no one will open.
Prove one path. Choose the application with the highest business impact and run a clean restore end to end. Time it. Document it. Then expand to the next one.
Schedule the first tabletop. Assume an insider or credential-based attack. Practice deciding what constitutes a breach, what notifications trigger, and how you choose a clean recovery point.
You won’t fix everything at once, and you don’t need to. Aim for the improvements that shave hours off downtime.
Automation already helps orchestrate failover and restores. The next step is signal-driven decisions: using anomaly detection in backup sets to suggest a clean restore point, ranking application recovery by business impact, and guiding teams through steps that avoid reinfection. You don’t need to adopt every new feature to benefit. Start by adding signals that reduce the time between “we know something’s wrong” and “we know what to do.”
How confident are we—on a scale of 1 to 10—that we can bring our top three applications back in under 24 hours, no matter what?
When did we last perform a clean restore for a critical workload, and how long did it take to be usable to the business?
Who is the executive counterpart to the technical incident commander, and do they both agree on decision thresholds?
Bottom line: BCDR isn’t a product you buy or a paragraph in a policy. It’s a practice. Make your worst day boring by deciding now what “back in business” looks like, protecting the data that gets you there, and practicing the steps until they’re muscle memory.
Did you find this interesting? We recently published a podcast episode that dives deeper into these ideas: https://www.katalystng.com/episode-09-outpacing-ransomware-building-a-future-ready-bcdr-strategy/
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