ACCOUNT MANAGER

Location

Remote w/ regional, client travel (20%) – Ideally based in NC, SC, TN, GA, VA

Reports To

VP of Strategic Partnerships

About Katalyst

Katalyst is a Digital Operations Partner for mid-market organizations. We assess, transform, and manage the Digital Backbone our clients depend on, including hybrid infrastructure, cybersecurity, and cloud environments that connect their people, protect their data, and keep their systems running. By taking full accountability for outcomes, we help organizations reduce risk, eliminate complexity, and move forward with confidence.

What do you get from Katalyst? 

  • An organization that puts a high value on family. 
  • A well-documented onboarding plan. 
  • A culture that rewards performance and client outcomes. 
  • Continuous learning opportunities and professional development. 
  • Full benefits package. 

 

We value grit, humility, curiosity, and a strong client-first approach. Candidates who share these values and meet the qualifications outlined below will find strong opportunities for growth and success at Katalyst. 

About The Role

As our sights remain firmly set on aggressive growth in the coming years, we are looking for an experienced Account Manager, with a proven track record of success in deepening and widening portfolio of service offerings within established client accounts.  Additionally this team member will be helping new clients settle into a sweet spot of meaningful mutual benefit between their needs and our strengths, leading to bidirectional organizational success.

You will be supported by a presales and inside sales teams to help ensure your success, and ability to focus on the areas where we stand out – true digital operations partnership strategy. 

We insist upon values of humility, creativity, tenacity and grit – if this sounds like you and you possess the qualifications outlined below, Katalyst may be a great place for you to thrive!

Duties and Responsibilities

  • Achieve and ultimately exceed sales and service objectives on a quarterly basis.
  • Cultivate deep relationships with existing clients and new prospects by acting as their advocate in adding value to their organization
  • Collaborate closely with the overall organization in driving upsells in Katalyst’s Services, Software, Products and Programs.
  • Work closely with Marketing in strategic business development campaigns to bring in new clients with strategic demand generation campaigns.
  • Integration with AI-based tools within key Sales motions to maximize outcomes
  • Aim to maintain the highest levels of client satisfaction.
  • Build out proposals with accuracy and attention to detail.
  • Participate in comprehensive presentations on proposals while handling price negotiation and objections with ease.
  • Grow from a professional roadmap that includes independent study, shadowing, and ultimately building on existing proficiency in the skills required for consultative technology sales.
  • Performs other duties as assigned and required.  Duties and responsibilities may change from time to time without notice and include but are not limited to the duties described above.

 

Qualifications

  • Proven track record of driving sales of services through taking a consultative sales approach.
  • Prior experience or strong understanding of working in the Information Technology or Management Consulting industries.
  • Possess strong business acumen and an executive presence.
  • Self-starter with adaptability to work in an agile environment.
  • Proficiency in completing detailed tasks quickly under tight deadlines.
  • Ability to maintain strict confidence due to sensitivity of information being managed
  • Strong desire to bring order to chaos in an environment where priorities can shift frequently
  • Salesforce.com / CRM experience a plus.
  • Bachelors Degree preferred.

 

Benefits Summary

  • 401(k) matching
  • Paid time off
  • Dental insurance
  • Health insurance
  • Vision insurance

 

Legal Disclaimer(s)

Katalyst is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, physical or mental disability, or age.

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