Network Visibility and Availability - Solve problems faster, improve operational efficiency, and reduce risk of downtime. Manage and monitor infrastructure to improve availability and help drive down cost.
When it comes to network support coverage, what keeps you up at night? Many IT Directors and CIOs are grappling with these questions and how to solve them, so they can provide highly available network services to support the business...
We don’t have enough resources to complete everything 24/7/365.
New divisions are being added and it’s unclear how we will support them.
Key IT personnel have departed and we need a backstop in the event someone else leaves.
Our key engineers don’t care for the lifestyle that 24-hour support requires and we are concerned about retention.
If these questions are pervasive in your environment, you may need to consider shifting your budgets toward a network managed service. The fact is – technology breaks. This doesn’t mean your network services come to a screeching halt. A managed service offering that compliments your IT staff when limited resources challenge your effectiveness and put your business at risk can help to ease your pain. Monitoring your technology and allowing you to focus on enabling your business is what a managed service is all about.
It all comes down to the key aspects of an effective managed service:
Better Coverage. Deeper Bench with 24x7x365 proactive monitoring and expert support
Better Continuity. Consistent Service trough faster detection and resolution of issues
Added Value. Reduced Risk via a collaborative partnership with predictable support costs
Extended Equipment, Solutions and Vendor Management by engaging with key vendors and carriers on your behalf
Bottom line, this allows you to gain freedom from IT support and allows you to focus on your business.