Managed Services

It's less of what we do that makes us unique, but rather how we do it.

Gain Freedom to Focus on Your Business

Rest Easy: Katalyst Has You Covered

It’s less of what we do that makes us unique, but rather how we do it. Discover how you can go further, faster and safer with Katalyst’s Managed IT Services in Charlotte:

On-Going Managed Services

These services are provided through a consistent partnership that allows us to keep your organization safe over the long term.

Staffing a support engineer would be very expensive. By contracting with Katalyst Managed Services I am able to have that skill set available to me at a fraction of the cost of a full time employee. It’s all about relationship. The Katalyst team listens to what I need and are there to support me.

Director of IT, NC State Government

MB HAYNES and Katalyst: Empowering IT Service Delivery

Discover how MB HAYNES partnered with Katalyst to improve IT service management and upskill internal talent.

How We're Different

Guarantee

You will be 100% satisfied with our services. If not, we will either make it right, or refund you for the last 30 days of service. Whether approaching problems that need sound judgment, or navigating a hurdle that requires an understanding of the technology, you can turn to us for trusted guidance.

Frictionless

Compared to our competitors, our process is designed with your business in mind. From the initial discovery & inventory, to onboarding and go-live, the Katalyst team will get your business onboarded to the platform quickly. Of course this is all back by our first in market guarantee.

Holistic

We don’t just cover your infrastructure, but rather all the things that makes your business run. Underpinned by our modernized tech stack, Katalyst’s managed service allows you to focus on your business while we focus in your business.

Looking for additional support?

Here’s a quick look at the extensive list of services we provide to our clients:

ON-DEMAND SERVICES

ON-GOING SERVICES

Ready to work with a responsive and reliable provider?

Frequently Asked Questions

What's the difference between building an internal IT team versus partnering with Katalyst for managed services?

Building an internal IT team requires significant investment in salaries, benefits, training, and equipment for multiple specialists. Even with a full team, you’re still limited by their availability and expertise gaps. With Katalyst, you gain immediate access to seasoned specialists across cybersecurity, cloud infrastructure, networking, and more, plus 24/7 monitoring and support at a fraction of the cost. You get enterprise-level capabilities without the overhead, management complexity, or staffing challenges of maintaining an internal team.

We stand behind our work with a 100% satisfaction guarantee. If you’re not completely satisfied with our services, we’ll either make it right or refund you for the last 30 days of service. This first-in-market guarantee reflects our confidence in delivering exceptional results for your business.

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