It’s official, Katalyst will be phasing out of using Cisco Jabber and will keep persistent chat and collaboration inside of Spark. For those of you who haven’t noticed, all newly on boarded employees have only had Spark loaded on their computer. Have you tried finding them on Jabber to say ‘hi’ and came up short? That’s why! But, before you get nervous about the change in workflow, let me take the opportunity to ease your mind. Why make the change? Over the years we will se

As an organization grows, so do the number of endpoints. While growth is always celebrated, it typically comes with a greater workload, and more issues to resolve. This can be anything from computer bugs to an employee who needs to reset their password. Let’s face it, we’ve all been there. Big picture, these are easy fixes, but when you add them up, it can amount to countless hours for your IT support, which in turn, holds back your business innovation. There’s a simple solut