Keystone Services
Katalyst Keystone Services provides a combination of ongoing support for critical systems to your environment and public-cloud based software solutions that allow you to increase business productivity and lower your capital costs. This suite of services enables your organization the opportunity to focus on core business functions, while allowing flexibility and efficiency so you can optimize growth and profitability.
Many organizations prefer to "own" their IT infrastructure and applications. Katalyst Network Group (KNG) advocates a strategy of keeping some critical IT functions in-house while putting other services and applications into the cloud. Many in-house services can present substantial capital outlays every few years in the form of equipment, maintenance contracts, software licensing fees and support. By carefully evaluating these service and resources in detail, KNG can work with you on striking the right balance to allow you to focus on core business functions while having the peace of mind of hosting services only with trusted market leaders where your data will be safe.
Katalyst Vision Services; Managing the Network for you
With Katalyst Vision Services, you can count on reliable, secure technology services using our world-class infrastructure, knowledge and processes. The result: you can stop worrying about your IT infrastructure and services and fully focus on driving performance in your business.
Katalyst Vision Services include:
- Katalyst Managed Network Infrastructure
- Katalyst Managed Unified Communications
- Katalyst Managed Security Infrastructure: Firewall, IDS/IPS and VPN
- Katalyst Managed Enterprise Wireless (Wi-Fi)
The breadth of our skills means we can relieve you of the burden of managing, operating and optimizing today's highly complex, integrated multi-platform environments.
The depth of our knowledge and experience with traditional and advanced technologies — as well as with your specific IT infrastructure — put us in a unique position to successfully manage the IT foundation or you, so you can focus on your applications.
Drive costs out of your Microsoft applications by hosting them in the Cloud
Users get all the productivity benefits of Microsoft Office along with the power of cloud services with Office 365.
Access anywhere
Office 365 provides anywhere access to email, documents, contacts, and calendars so you're always up-to-date. From scheduling to interactive online meetings to sharing files, you're uniting cloud-based services with the productivity tools people use every day.
Key benefits:
- Works with the devices you use most – including PC, Mac, Windows Phone, iPhone, Nokia, Android, and BlackBerry
- Designed by Microsoft to sync email, calendar and contacts across devices
- Work and access your important documents and content online and offline
IT control and efficiency
Office 365 delivers cloud services to fit your organization's unique needs. You are running always-current updates to Office Professional Plus, Exchange Online, SharePoint Online, and Lync Online so you can deliver the latest productivity solutions to users. An easy-to-use administration console lets you stay in control of features, settings, and organization-wide deployments.
Key benefits:
- 24/7 IT-level phone support when you need it
- Purpose-built migration tools that streamline getting users up and running faster
- No more server patching, updating, or upgrading – Office 365 takes care of it
- Variable pricing options for accurate forecasting of IT expenditures and predictable annual costs
Cisco SMARTnet Support Services
Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.
Extend the Life of Your Network Assets
As your network grows and changes in response to business demands, Cisco Technical Support Services help to accelerate your success. This flexible suite of Cisco support services is designed to meet your individual business needs and assist you in effectively managing your network services while controlling operational costs. Whether you require reliable day-to-day network support or immediate resolution of critical issues, Cisco Technical Support Services can be the trusted resource you can rely on to help you meet those business needs.
Depend on SMARTnet for Technical Support and Hardware Coverage
SMARTnet gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues.
Cisco SMARTnet Provides:
- Global 24 hour access to Cisco Technical Assistance Center (TAC)
- Access to online knowledge base, communities and tools
- Hardware replacement options, including 2-hour, 4-hour, and next business day
- Operating system software updates
- Smart, proactive diagnostics and real-time alerts on devices enabled with Smart Call Home
Carrier Services
Katalyst Network Group helps your organization save time, money and internal resources, in the procurement of telecommunications and data communications services. We do this by providing a single point of contact, with access to multiple carriers, for all of our clients' communications needs.
The benefits our clients receive:
- We represent a variety of different carriers and providers on a retail and wholesale basis
- We provide carrier-neutral recommendations based on identified needs
- We negotiate, on your behalf, the best possible pricing from a variety of carriers and service providers
- We are able to get wholesale or deeply discounted retail pricing for customers who normally wouldn't warrant special pricing.
- We provide the project management necessary to remove the headaches associated with the implementation and provisioning of products and services. We are uniquely positioned to act as your advocate ensuring correct and timely installations, and we have the essential resources and contacts in place to help facilitate the process.
Voice and Data Circuits are essential to effective, cost efficient communications. Whether you are upgrading existing services or are considering new services such as VOIP/SIP or Wireless applications, our consultants can keep your company connected with competitive rates and the right service for your needs.
Webex Collaboration Solutions
Discover how easy it is to manage your highly collaborative business processes with industry-leading Cisco WebEx web conferencing solutions. These applications are an integral part of the Cisco Collaboration portfolio, tailored to specific business processes—from meetings to sales, training, events, and support. Plus, they easily integrate with your existing architecture, so you can enable collaboration anywhere, any time, on any device, without straining IT resources.
Save money and resources with SaaS innovation
WebEx solutions are provided as Software-as-a-Service (SaaS), so there's no new hardware to implement or scale. Just subscribe to the service and get up and running fast. Enjoy the predictable costs of a pay-as-you-go licensing model while eliminating large upfront investments.
- Achieve fast ROI and a low total cost of ownership with included ongoing management, training, support, and automatic upgrades delivered over the web.
- Quickly deploy these solutions to your global users, and get them up and running fast with a simple, intuitive user interface.
- Focus on core strategic business projects instead of day-to-day web conferencing operations.
- Count on enterprise-grade performance, reliability, and security
WebEx meetings are delivered over the secure, global Cisco Collaboration Cloud, developed for real-time multimedia interactions. You can count on exceptional performance to support business-critical communications, including:
- Availability target of better than 99.99% to serve your needs 24 hours a day, 7 days a week.
- Global load balancing, redundant failover, and seamless backup for data, audio, and video.
- Superior scalability, allowing your organization to easily adjust capabilities and support thousands of concurrent users at any time.
- Industry-leading fault tolerance and global, multi-layered security and policy controls, including multiple independent third-party audits.
